Subscription Policy
1. Subscription
The Service is offered on a subscription basis for a fee (Subscription). The subscription renews automatically until you cancel. By purchasing a trial or a Subscription, you agree that you will be charged the applicable Subscription Fee at the beginning of your subscription period and on each renewal date thereafter until you cancel, at the then-current Subscription Fee. The subscription period is either one month (a 28-day period) or one year (a 365-day period).
All prices applicable to you are stated on the payment page; please always read the payment page carefully. We may charge any of the fees in a single transaction or in a number of separate transactions.
2.Paid Trial
We may offer a paid (for a small payment) trial for the service.
If you do not cancel your trial during the 7-days trial period, you will be automatically charged the full Subscription Fee indicated on the payment page at the end of the 7-days trial period.
We may also from time to time offer discounted offers that automatically renew at the full not discounted price after the end of the discount period.
3.Payment method
Payment will be charged to the payment method you provided at the time of purchase at the payment page (after entering your payment method details). You authorize us (or our third-party payment processor) to automatically charge the applicable Subscription Fees on each renewal date to the payment method that you provided until you cancel your Subscription.
You authorize Pdfaid to supply your payment details to a third-party payment provider for processing your payments. Your credit/debit card provider may charge you currency conversion fees and other charges for processing your payments.
4. Cancellation
Your subscription renews automatically at the end of each subscription period until you cancel. To avoid being charged cancel your subscription before the end of the then-current period.
You can cancel your Subscription by contacting our customer support team via email at support@pdfaid.com or by phone at +1 (888) 857-5569 or in your account settings.
You will be responsible for all Subscription Fees (plus any applicable taxes and other charges) incurred for the then-current Subscription period. If you cancel, your right to use the Website will continue until the end of your then current subscription period and will then terminate without further charges.
We may cancel your Subscription if you fail to pay for your Subscription, violate these Terms, or for any other reason in our sole discretion.
5. Refunds
We provide refunds under certain conditions. If you request a refund within 30 days from the date of your registration on our website, you are eligible for a full or partial refund of the Subscription Fee paid for the then current Subscription period. Additionally, we will refund the trial fee along with the Subscription Fee. Pdfaid maintains the right to initiate special incentive pricing, membership, and other programs. These may be limited, at PDF Aid’s sole discretion, to defined and limited Users or non-Users. Any promotional monies or credits placed into Customer accounts by PDF Aid for use towards Website Features on the Website remain the property of PDF Aid (they never become the property of Customers and never become refundable to the Customer), and unless otherwise stated on the Website or in an email to a Customer, will be usable only for thirty (30) days.
In any case, we have a right to refuse providing you any kind of refund if you have violated any provisions of the Terms.
Note for the EU residents. If you are a consumer based in the EEA or Switzerland, you have an automatic legal right to withdraw from contracts for purchases of the Service. However, when you make a purchase of a single item of digital content (such as a pdf file) you expressly agree that such content is made available to you immediately and you, therefore, lose your right of withdrawal and will not be eligible for a refund. By signing up for our Service which is not a single item of digital content and is provided on a continuous basis (such as the Subscription) you expressly request and consent to an immediate supply of such Service. Therefore, if you exercise your right of withdrawal we will deduct from your refund an amount that is in proportion to the Service provided before you communicated to us your withdrawal from the contract.
Exercise of the Right of Withdrawal. Where you have not lost your right of withdrawal, the withdrawal period will expire 14 days after the day you enter into that contract. To exercise your right of withdrawal, you must inform us - Pdfaid via email: support@pdfaid.com - of your decision to withdraw from a contract by an unequivocal statement (e.g. an e-mail). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, you need to send your communication to us saying you wish to withdraw from the contract before the withdrawal period has expired.
Model Withdrawal Form
To: Pdfaid, email: support@pdfaid.com
I hereby give notice that I withdraw from my contract of the following service:
Received on:
Name:
Address:
Date: